Category Archives: Web & Tech

#VanPoli | Save a Vote for City Councillor Mike Klassen Come October

Since 2004, Vancouver City Councillor Mike Klassen has acted in the role as webmaster of VanRamblings, the blog he created, commencing work over the holiday Christmas season in 2003, VanRamblings making its — perhaps inauspicious (but celebrated by the two of us) — début, on February 15, 2004.

“Raymond, you need a website,” Mike told me. “You have a voice that needs to be heard. You are one of the most opinionated people I know, and your opinions deserve a wider audience than just my ears, and the ears of your close associates. In the coming weeks, I will create a blog for you, in order that you might emerge as the difference maker you have long been over your many years working within Vancouver’s vibrant left community.”

And thus, VanRamblings was born.

I first met Mike Klassen in 1991 through my friend, legendary Vancouver broadcaster J.B. Shayne, at J.B.’s request having Mike tag along with J.B. and I to restaurants my editor asked me to review that week — at the time, I was a Vancouver restaurant critic, each week writing a restaurant review for the long gone, but hardly lamented east side community newspaper, The Highland Echo, as well as other publications.

Mike lived nearby my housing co-op in west Kitsilano, where he resided in a shared house just inside the eastern border of the Point Grey neighbourhood.

Mike Klassen and I have remained close ever since.

I know Mike Klassen to be one of the most honourable, kind, and most dedicated friend to the citizens of Vancouver people I have ever met. There is not a mean bone in Mike’s entire body; he simply won’t allow meanness and malice to be a part of his life. Ever.

That’s not who he is, nor has ever been, or will be.

Daniel Fontaine and Mike Klassen, creators of the well-read and respected CityCaucus online journal

I recall in 2009. when Mike had published a thoughtful story in CityCaucus, an invaluable and critically important online journalism, Mike and his friend Daniel Fontaine — currently a New Westminster City Councillor running to become Mayor of that city — had created to cover civic politics in Vancouver.

Unlike VanRamblings, which has not made comments on the site available for some time, CityCaucus was wide open to commentary from its many readers.

Mike had published a story about the Vancouver Park Board. I commented on the site in response to the Park Board story in a manner that was, in a word and not to put too fine a point on the matter, “mean“,  as I engaged in a form of character assassination respecting one of the Park Board Commissioners.

Soon after I submitted the comment, I received a call from Mike.

“Raymond, I’ve received your comment on the Park Board story I published a few minutes ago. To be perfectly frank, I find your comment to be untoward, malicious and mean-spirited, and I am simply not going to publish your comment on CityCaucus. I don’t mean to cause you offense, but vituperative commentary is not what CityCaucus is about, not now, not ever.”

That ought to tell you a great deal about the integrity of the man Mike Klassen.

For those who don’t know, Mike Klassen — at my request — in 2008 created former COPE City Councillor Tim Louis’ first website, a campaign blog.

At the time, Ifny LaChance, Tim, Tim’s partner Penny Parry, and I were co-managing Tim’s 2008 campaign for office. I felt Tim needed a website. At no financial cost to Tim or I, Mike set about to create a pretty skookum campaign website for Tim that I could post to throughout the campaign.

The four of us were all grateful for Mike’s fine work.

Vancouver City Hall | Photo credit, Mike Klassen (photo taken by Mike after a long day at Council)

I can tell you that this term of office, although satisfying for Mike in many ways, has not been an easy term of office, emotionally, for the good Councillor.

Early in his term of office, Mike chaired the Selection Committee that appointed all of the members of the 33 advisory committees to Council, working closely with Councillors Lisa Dominato and Pete Fry; in addition, again working with  Councillor Dominato, Mike and Lisa focused on creating more child care spaces across more child care centres — centres he and Lisa prioritized and fought for, creating more child care spaces in Vancouver during this past term of office than all previous civic administrations this century.

Still, Mike perseveres, unsung, doing the work of the people each and every day.

One morning, a couple of years back, when Mike was under constant — unwarranted, undeserved, and pejorative — attack by a particularly vocal group of ABC Vancouver opponents, as well as a couple of opposition Councillors, I spoke with Mike. I could hear the frustration and the hurt in his voice when we spoke.

That morning, Mike was ready to call it a day.

I asked Mike what his agenda looked like that day, what he would set about to accomplish,  an achievement that would be unlikely to receive press or recognition, but was meaningful to him. After a brief pause, Mike said …

“Awhile back, I met with an organic food producer in the Fraser Valley, and together we worked to create a programme wherein each week he would deliver organic produce to Theodora Lamb, and the Quest Non-Profit Grocery Market, both the Hastings Market and the Dundas Market, at no charge to the markets.”

I’m willing to bet you’ve never heard about this Mike Klassen-initiated programme that makes such a difference to the quality of life of so many families, and so many children growing up on Vancouver’s east side.

But that’s City Councillor Mike Klassen for you — the best man I know.

VanRamblings | The Saga of Our Time Off the Internet, and Redemption

Late in the evening of Thursday, July 9th, VanRamblings went down, and was off the Internet until early in the morning of Tuesday, July 21st.

Today, VanRamblings presents what occurred between July 9th and 21st, why VanRamblings went off the Internet, and how it re-emerged again.

Since its inception in February 2004, VanRamblings has been hosted by Hostgator, a small, entrepreneurial Texas company that, in recent years, has become one of the world’s largest hosting brands before being absorbed, twice, into a multinational conglomerate.

Founded in October 2002 by Brent Oxley, then a student at Florida Atlantic University, HostGator established its headquarters in Houston, Texas. By offering inexpensive shared web hosting with knowledgeable technical support available by phone, the company quickly earned a loyal following among bloggers, small businesses and entrepreneurs.

VanRamblings’ webmaster, current Vancouver City Councillor Mike Klassen, liked what Hostgator provided, that the service was steady, tech support was readily available, and the pricing very good — initially, VanRamblings paid $80 Canadian a year to have our website hosted. In 2004, Mike owned a company called Thinking Cap Media that designed websites — including VanRamblings, as it happens — for small businesses, and upstart bloggers located across the Metro Vancouver region, and the province of British Columbia.

All was well for a number of years, Mike Klassen’s influential website CityCaucus was hosted at Hostgator, as was the case with VanRamblings.

in 2012, founder Brent Oxley sold HostGator to the Endurance International Group (EIG) for approximately US$225 million. In 2021, Endurance merged with Web.com to form Newfold Digital, in a transaction valued at roughly US$3 billion. HostGator has operated as a Newfold Digital brand ever since.

And that’s when the troubles began for VanRamblings.

Hostgator pricing skyrocketed, service went into the toilet, the service became unreliable, Hostgator offering an inferior and unhelpful service compared to its early days, Hostgator offering an almost completely useless Chat facility rather than telephone contact with a tech support team member.

Hostgator customer complaints went through the roof following the merger.

  • Better Business Bureau records show hundreds of complaints against Newfold Digital covering billing, renewals and customer service;
  • Independent review sites and Reddit discussions consistently report increasing dissatisfaction compared with HostGator’s independent years;
  • Customer complaints focus: unexpected renewal pricing at much increased rates; unauthorized automatic renewals; almost non-existent technical support; excruciatingly long Chat wait times; and difficulty cancelling services (to which circumstance VanRamblings can, most sadly, attest).

Right around the time that VanRamblings began to fail, Mike Klassen was running for civic office, and later won a seat on Vancouver City Council.

On July 9th, with no notice to VanRamblings, Hostgator changed VanRamblings DNS server, failing to point it to our Domain Naming Server at Rebel.com.  VanRamblings was down and off the Internet. After five days with no service, contact with Hostgator only through their incredibly unhelpful / useless Chat service, while visiting our friend Bill McCreery — who we will write about this next Monday, July 27th — VanRamblings, after much investigation and thought, made the unilateral decision to switch our hosting company from the U.S.-based Hostgator “service” (we use that word advisedly) to Web Hosting Canada, who have emerged this past week as angels sent from heaven to put VanRamblings back on the ‘Net, in the face of much opposition and an utter lack of co-operation from Hostgator.

Quite simply, we declare ourselves in love with Web Hosting Canada: migrating VanRamblings files from Hostgator dating back to 2004 to WHC, at no charge.

WHC billed us at $141 for three years of superior service, as opposed to $170 per year Hostgator was charging for their so-called Hatchling Plan (they wanted to charge $300 per year for their “regular” service).

You do the math: $47 per year Canadian for Québéc-based Web Hosting Canada — with all the bells and whistles, and 24-hour, readily available telephone tech support from near tech gods employed by Web Hosting Canada vs $300 per year for Hostgator, an incompetent, inferior Texas-based web host non-service.

After the three year introductory period, WHC will charge approximately C$120 annually before applicable taxes and optional add-on services.

While that represents a noticeable increase from the initial promotional price, the renewal cost remains competitive within the Canadian market, and is considerably more transparent than the steep renewal increases common among several large American hosting companies, like Hostgator.

Web Hosting Canada: A Canadian Success Story in Web Hosting

For Canadian businesses, bloggers and organizations seeking dependable web hosting, from what we have read, Web Hosting Canada (WHC) has quietly built one of the strongest reputations in the country. Founded in 2003, and headquartered in Montréal, WHC remains a privately owned Canadian technology company at a time when many of its largest competitors have been acquired by multinational corporations. That independence has become one of its defining strengths, allowing the company to focus on customer service, transparent pricing and Canadian-based infrastructure rather than quarterly shareholder expectations.

Over the past 23 years, Web Hosting Canada has grown from a small hosting provider into one of Canada’s leading web infrastructure companies.

Today, WHC reports serving more than 75,000 satisfied customers while hosting over 470,000 websites, making it one of the country’s largest independently owned web-hosting firms.

Accredited by both the Internet Corporation for Assigned Names and Numbers (ICANN) and the Canadian Internet Registration Authority (CIRA), WHC has consistently ranked among Canada’s leading providers of .CA domain registrations.

According to the company’s literature, WHC’s philosophy is straightforward: provide Canadian customers with fast, secure hosting on Canadian infrastructure, backed by knowledgeable support staff who understand the needs of businesses operating in Canada. Unlike many international hosting companies that outsource customer service, WHC emphasizes locally based technical support and places a premium on building long-term customer relationships.

WHC’s mission is to provide “powerful yet affordable” web solutions while maintaining high standards for reliability, security and customer care.

That customer-first approach has earned the company considerable recognition.

WHC currently displays an average customer rating of 4.9 out of 5, based on thousands of verified reviews collected through independent review platforms. Within Canada’s technology community, the company is frequently recommended for customers who prefer Canadian data centres, Canadian privacy protections and support delivered by staff familiar with the domestic market. While, as with any large hosting company, there are occasional negative customer experiences, its overall reputation for responsiveness and transparency remains among the strongest in the Canadian hosting industry.

VanRamblings would like to thank every WHC rep with whom we have interacted over the past week: Haivey, Achres, Zied, Nada, Ahmed, Maeva, Elyes, Nadia, Dan, Miller, Abir, Matthew, Joseph, Ziad, Diya, Nesrine, Ren, and every member of  …

… who got VanRamblings back on the ‘Net, configured VanRamblings’ WordPress, and enabled both the rtomlin@vanramblings.com and info@vanramblings.com e-mail addresses so they forward to our primary home e-mail account.

The best part of the past 12 days? Reconnecting with Mike Klassen, with whom we spent an inordinate amount of time — amidst his incredibly busy schedule and demands on his time — reconnecting with Michael (we call him, ‘Michael’) in a palpable and mutually supportive manner that served to recapture our 35+ year friendship in the warmest possible way.

The final piece of the puzzle to get VanRamblings up and running was to have Rebel.ca — our Domain Name Server, who Mike engaged to serve as our name server in 2019 — to connect to WHC’s newly configured DNS server. VanRamblings will remain with Rebel for now, but will switch to Web Hosting Canada as our Domain Name Server in the early part of summer 2027.

We spent in excess of 100 hours over a period of 12 days, at all times of the day and night (there were many 4 AM calls with Hostgator — to cajole them into allowing the transfer / migration of our files to Web Hosting Canada — calls that lasted for up to 90 minutes, during which time we set about to acquire information from an obstinate HostGator that WHC required in order to start the migration process). No one can say that VanRamblings was not up to the task; we most certainly were.

#Tech | CES 2024 | Cutting-Edge Products, TVs, Rabbit R1, and More


Top left: Rabbit R1 | Bottom: 2024’s LG OLED TV are transparent TV sets you can see — and see through.

Year after year, the annual Consumer Electronics Show held in Las Vegas each January brings with it all sorts of amazing demos, gizmos and hi-tech concepts that you won’t be available to buy for years, if ever.

But if you’re looking to snag some fabulous and futuristic products from CES 2024, don’t fret. In today’s Tech column, VanRamblings has gathered a few cool gadgets you can purchase right now, or put a dent in your bank balance very soon.

CES 2024 Best in Show | Best TV | LG OLED M4 | $3400

When it comes to innovative or life-changing new tech, it takes a lot to be the best of the best. Today we’ll provide some insight into the products that emerged out of CES we think have the power to improve everyday life.

LG’s 2024 OLED TVs come with upgraded AI upscaling utilizing precise pixel-level image analysis, that effectively sharpen objects that may appear blurry.

All driven by the discerning judgment of the AI itself, LG’s signature OLED M4 TV delivers a clearer, more vibrant viewing experience. An ingenious artificial intelligence (AI) processor adeptly refines colours by analyzing frequently used shades that best convey the mood and emotional elements intended by filmmakers and content creators. Dynamic Tone Mapping Pro splits pictures into blocks and fine-tunes brightness and contrast by analyzing variations in brightness where light enters the scene, creating images that look more three-dimensional.

In addition to its 97″, 83″ and 77″ models there’s a more normal-size 65-inch LG OLED M4 version that could actually fit into your home — and cost less, too.

VanRamblings bought CES 2023’s Best in Show Samsung NeoQLED Tizen Smart TV on Black Friday. Priced at $2999 last March, we picked it up for only $1250!

CES 2024 Best in Show | Best Gadget | Rabbit R1 | $199

Set to become all the rage among the tech-forward crowd later this year, and predicted to catch on with the tech-oriented general public soon after, the Rabbit R1 is a lot like a phone in terms of its looks, and in some of its features: it has a camera and a SIM card slot, and it supports Wi-Fi and Bluetooth. What’s different, and what makes the Rabbit R1 special, is the interface: instead of a grid of apps, you get an AI assistant that talks to your favorite apps and does everything for you.

For example, you could get the R1 to research a holiday destination & book flights to it, or queue up a playlist of your favourite music, or book you an Uber. In theory, you can do almost anything you can already do on your phone, just by asking.

We’ve seen next-gen personal assistants depicted in movies like Her, and the R1 is trying to make that a reality — leveraging the latest AI capabilities to replace the traditional smartphone interface with something a lot more intuitive.

CES 2024 Best in Show | Gaming Device | XREAL Air 2 AR glasses | $489

 

The XREAL Air 2 Ultra AR glasses offer the most advanced augmented reality wearable experience from the brand to date with hand and head tracking meeting spatial anchoring across a full 6DoF (six degrees of freedom).

Augmented reality (AR), mixed reality (MR), extended-reality (XR), whatever you want to call it, 2024 is lining up to be a big year for this tech with the popularity of the Meta Quest 3 expanding and Apple’s release of its Vision Pro headset.

CES 2024 Best in Show | Bemis BB-1200 Bidet Toilet | $399

If you’re less about TVs and AI, and more about something weird (and potentially practical), then there’s always the new Bemis BB-1200 Bidet Toilet. That’s right, it’s a smart toilet seat, capable of supplying unlimited warm water, a heated seat, air dryer alongside a remote and smartphone app to control it all.

You can really control everything from nozzle position to water pressure and seat temperature. There are even two user pre-sets so your preferences are saved and ready to go when you need it most. It sounds silly, but if it makes your bathroom experience a little more comfortable (especially in the cold winter months), then you shouldn’t dismiss it quite so easily.

The BB-1200 will be available this spring, and will set you back $399. Just make sure your bathroom has an outlet near the toilet to power everything.

CES 2024 Best in Show | Best Home Product | Family Hub+ | $2499

Samsung has gone all-in on artificial intelligence across its phones and home appliances. This includes a new AI Family Hub+ technology that is designed to bring together different appliances.

It is initially being built into the new Bespoke 4-door flex refrigerator, unveiled at CES 2024. This includes internal cameras and AI vision capable of identifying individual food items. It can then suggest recipes based on what you have in stock.

CES 2024 Best in Show | Roborock Zeo One | $1699

The Roborock Zeo One is an all-in-one washer / dryer combo machine that pulls double duty. It’s part of a relatively new breed of laundry combo machines that are just beginning to proliferate. Needless to say, the concept is compelling: you pile a load of laundry into a single machine where it’s washed and dried. But the Zeo One adds even more innovation to the mix.

A favourite feature: smart dosing. Instead of adding detergent and fabric softener with each load, you can fill the reservoirs and go for months without worrying about adding anything to your laundry.

The Zeo One also dries clothes using much less heat than a conventional dryer.
The Zeo-cycle drying system uses a large honeycomb-shaped disc with more than 20,000 holes to absorb moisture, using sensors and an AI algorithm to monitor the drying system more than 100 times per minute. By keeping the heat low, the Roborock Zeo One prevents damage to delicate garments like wool sweaters.

The Zeo One even collects lint and disposes of it automatically through a water line, so you never have to clear a lint trap.

CES 2024 Best in Show | Health Device | BeamO | $249

Withings’ BeamO might be the only health checkup device you need in your home, a first-of-its-kind 4-in-1 health checkup device meant to replace four essentials that should be in every home, combining an ECG, pulse oximeter, stethoscope, and thermometer into a single compact device. With it, you can monitor your heart and lung health, as well as your temperature.

There are those in the medical profession who believe the BeamO will revolutionize the measurement of the core vitals carried out during medical visits from the comfort of one’s own home. This crucial data will provide a vital overview of overall health or warning signs of potential areas of concern. Instead of measuring these stats a couple of times a year in a clinical setting, it will be possible to assess them every day. BeamO will be the thermometer of the future, providing the ability to assess temperature and observe the state of the heart and lungs.

Of course, a parent can also use the device to perform a checkup on a child.

In the future, the company says the BeamO will detect signs of infection and even possible cardiovascular issues such as atrial fibrillation (AfiB).

The Withings BeamO will be released this coming June, and will retail for $249.